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Website Maintenance & Support

Just like you need to change the oil in your car to prevent the engine from seizing, you also need to be updating & improving your website to prevent hackers from sneaking in. Like most software, WordPress and Joomla! release periodic updates to address things such as security vulnerabilities, bugs, and to make improvements. The same is true for the 3rd party plugins installed on your website.  VT Web Marketing offers a complete website maintenance plan to ensure your website CMS (content management system) is kept up-to-date & secure, and to provide additional time for ongoing website changes, training, support, or any consultation that would typically be billed hourly.

WHAT YOU GET (see below for details):

  • CMS core updates when they they become available
  • Biweekly plugin updates
  • Domain validated SSL certificate
  • Your website is protected behind the Sucuri cloud-based firewall
  • 24×7 website monitoring for malware, uptime, and any changes to DNS records
  • Up to 2 hours of support/maintenance per month

VT Web Marketing’s Website Maintenance Plan includes the following:

CMS UPDATES & SUPPORT

VT Web Marketing is notified whenever core updates to Joomla! and WordPress are released. Additionally, we proactively check your website on a biweekly basis for any available updates. Our process of updating consists of creating a manual backup of the core files and plugin directory, and then we apply the updates manually, one at a time, to ensure site updates don’t break existing functionality. Typically, the updates take about 15-30 minutes but can vary depending on the website.

Also a part of the Maintenance Plan, we allocate 2 hours of support per month for each client. After the regular CMS and plugin updates, any remaining time can be used for site edits, training, support, or any other consultation related to your website. We can teach you how to update content on your website, make content changes for you per your request, meet to discuss your social media strategy or Google Analytics statistics; almost anything you can dream up, VT Web Marketing can help.

SECURITY + SITE MONITORING

VT Web Marketing takes site security very seriously – that’s why we’ve teamed up with Sucuri, a leading expert in online security. Your website will utilize the Sucuri Firewall, which is a next-generation cloud-based SaaS Web Application Firewall (WAF) and Intrusion Prevention System (IPS) for websites. It functions as a reverse proxy by intercepting and inspecting all incoming Hypertext Transfer Protocol/Secure (HTTP/HTTPS) requests to a website and stripping them of malicious requests at the Sucuri network edge before the traffic arrives at your server. The WAF includes both Virtual Patching and Virtual Hardening engines that allow for real-time mitigation of threats with no impact to your website.

In addition to the firewall, your site will be encrypted through a domain validated SSL certificate, optimized for performance and monitored 24×7 for malware, uptime, and any changes to DNS (client email notifications can be configured).  Moving your website from HTTP to HTTPS will not only improve your website’s security, it will also improve your organic search ranking, as Google announced in August 2014 that HTTPS is now a ranking factor.

If you have any questions and/or would like to sign up for our Website Maintenance Plan, please email [email protected] or call us at (802) 253-4942.